Shopper Focus: A Seamless Shopper Experience for In-store Retailing

A seamless offline-to-online customer loyalty programme experience.

A seamless offline-to-online customer loyalty programme experience.

A seamless offline-to-online customer loyalty programme experience.

Shopper Focus is the customer-facing part of the retail CRM system that provides shoppers with a seamless offline-to-online customer loyalty programme experience.

Shopper Focus is the customer-facing part of the retail CRM system that provides shoppers with a seamless offline-to-online customer loyalty programme experience.

Shopper Focus is the customer-facing part of the retail CRM system that provides shoppers with a seamless offline-to-online customer loyalty programme experience.

Client

SkyREC Inc.

Services

Product Design Product Management

Team

JW Liao (COO & Head of Engineering) Brook Lin (Backend Team Lead) Jerry Yeh (Frontend Developer) Nicole Tu (Product Marketing)

Date

August 2020

Shopper Focus is the customer-facing part of the retail CRM system that provides shoppers with a seamless offline-to-online customer loyalty programme experience. Given that building an app isn’t always the most affordable option for some mid-small size retailers, plus the in-store installation and registration process can be cumbersome at times, many merchants hesitate to launch their own digital customer loyalty programmes. After scouting the customer loyalty programme solutions around the market, SkyREC decided to take a different route and create a customisable CRM product that doesn’t require shoppers to download any single app.

Built with Framer from Taipei, Taiwan

Built with Framer from Taipei, Taiwan

Built with Framer from Taipei, Taiwan